Frida Restaurante Mexicano - Trondheim

Bill Delday (20.11.2017 23:44)
Visited with a friend who'd been before, not obvious from the street as it's slightly below street level but good was excellent and good service.

Helen Hamilton (16.11.2017 11:34)
I was quite surprised by the level of unprofessionalism and low quality food at Frida during our last visit. The occassion was very important, which made it even more of a let down. Bottom line: I will never go back nor will I ever recommend to any of my colleagues/friends to have any big event there.

The long story: I planned my doctoral defense dinner there with 26 guests through a series of several emails and one personal visit. I should've taken the super slow communication as the first sign that things wouldn't go well. I had to request the menu several times before I finally got an answer. This was even after I warned "I will be very busy in the lead-up to my defense so I would be very happy to get this sorted out ahead of time." Still, because of the slow communication, I found myself having to spend time on organizing the dinner during a very inconvenient time. In addition, I requested the side-room (that is more private, quiet and intimate) no less than 3 times, in which I got several confirmations. When we got there, the waitress had _no clue_ and said that it wouldn't be possible for us to sit in the side room . After arguing with her, she finally gave in but we had to arrange the room ourselves. So I had to get _my_guests_ to carry tables and chairs and set them. Of course, the waitresses made it seem like we were inconveniencing THEM during this process.

Then came the horrible waits. Out of 26 guests, I had roughly 10 of them complain about waiting over 40 minutes to get a drink. The worst part is when they finally received their beer, IT WAS EXPIRED. This leads me to the seriously _horrible_ food. We ordered the molcajetes and what we got was big bowls of cold meat that was extremely sweet, over-cooked and (frankly) inedible. I had three guests that had to leave early because it made them feel so bad that they needed to go home (probably a mixture of the expired beer and bad food). As if the horrible service, expired beer and bad food wasn't enough, when we requested that the music get turned down so that we could hear the speeches, nothing was done. It made it virtually impossible to hear anything.

If you are thinking about eating here or arranging any event, think again. We had been to Frida before and were quite happy with the food/service but we saw tables next to us leave because they weren't being served. Apparently this is an ongoing issue with the establishment. Honestly, I am extremely disappointed and pretty angry that they screwed up a very very important night for me. Thanks for nothing, Frida.

Tvestein Tviler (19.10.2017 10:32)
Very satisfied with my food and the service, good tequila!

Thor Øyvind M Brigg Bergan (17.08.2017 22:52)
Magical place. Absolutely excellent food and great service. One of Trondheims best establishments. Comes highly recommended from someone with several years in hospitality. ❤️

William Stieritz (21.07.2017 21:12)
While the flavours and presentation are not precisely true Mexican fare, the food itself was very good and the service was very attentive. In particular the beef enchiladas were excellent, with tender well seasoned beef on top of cheese enchiladas. The verde sauce was also great, full of lime. The margarita was also very good and true to standard. Our chocolate volcano desert was not Mexican but still very good!

Yorumunuzu ekleyin