Hotel Sofitel Auckland Viaduct Harbour

Seph Mckenna (18.10.2017 09:06)
I had a six day stay. By day 3 I felt like family. Friendly staff who at times seemed to read my mind, beautiful breakfast and great guest amenities. Terrific on-site gym, pool, steam room! Your Auckland facility is top notch.

David Murray (17.09.2017 06:39)
Unfortunately we arrived later than we were planning (airline delays). Had a fabulous stay (except for the view of the Microsoft office from our room), but everything else was a plus. Bed and pillows amazing as were the staff. Very pleasant dining experience, both for dinner and breakfast. Would highly recommend.

Nigell Goldsack (14.09.2017 04:21)
Firstly the rooms and facilities are outstanding and can't really be faulted. However there were two things that could have made my stay more memorable. Firstly i waited for 15min before someone severed me at breakfast and it wasn't because the restaurant was full! The second point i would make is the noise that you can hear in your room. My room was on level four and across the Road from the bus terminal. This made sleeping impossible from 4.30am in the morning, in which wasn't pleasant to say the least! With a hotel of this level you would expect much better sound deadening/insulation. I was told at the time of checking in that I had been allocated a premium suite (which you pay a premium price for), so it would be fear to say you would slightly higher exceptions. I've stayed at the Sofitel many-times, but haven't been in a room on that side of the building and hope that I never am again!

Rachel Bell (13.08.2017 04:17)
My husband only stayed for one night but left with nothing but good things to talk about. We stayed for my birthday, which the hotel staff were aware of and they couldn't be more amazing, with a beautiful dessert brought to our room and a lovely card from the staff to say happy birthday, all free of charge!

Any interaction we had with staff was very friendly and professional, they made the experience extra special.

We also got massages at the SO Spa which were phenomenal, we went away feeling so relaxed and they really exceeded our expectations.

The room was also immaculate, beautifully presented and the bed was really comfortable.

Highly recommend staying here. Everything is done so well, down to the final touches. Thank you for looking after us so well on our stay!

Fionna Omundsen (01.08.2017 01:04)
My stay was amazing. Everything from the gorgeous room, the amazingly comfortable bed and the huge bathroom.
The turn down service was a fantastic surprise, little chocolate, a bottle of water and slippers by the bed.
Breakfast was superb - the options included were very varied.
The late night cocktails we had at the bar were served by a very friendly gentleman, and the nut platter served earlier in the evening at the bar was delicious.
The only thing I would say is the room needed a better light over the bathroom vanity for makeup :).

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